Refund Policy

Refund & Return Policy

At Siswis, customer satisfaction is our priority. We aim to provide premium quality products and a smooth shopping experience. Please read our refund and return policy carefully before placing your order.

Returns & Exchanges:
Due to hygiene and safety reasons, lingerie and innerwear products cannot be returned or exchanged once delivered, except in cases of damaged, defective, or incorrect items.

Damaged or Wrong Product:
If you receive a damaged, defective, or wrong product, please contact us within 24 hours of delivery with clear photos and order details. Our team will review the issue and provide a suitable resolution.

Refund Eligibility:
Refunds are only applicable for:

• Damaged products
• Incorrect items received
• Orders cancelled before shipping

Refund requests made after the allowed time may not be accepted.

Cancellation Policy:
Orders can only be cancelled before they are shipped. Once dispatched, cancellation requests cannot be processed.

Refund Process:
Approved refunds will be processed within 5–7 business days to the original payment method or agreed refund method.

Shipping Charges:
Shipping charges, if any, are non-refundable unless the issue is caused by our side.

Contact Us:

Siswis
Add: G1/11 Gali No - 4, Anand Parbat Industrial Area, New Delhi - 110005
Contact: 8595978723
Email: arch.enterprises4@gmail.com